Established national law firm is seeking a Billing & Collections Specialist to join their Finance team. This is an excellent opportunity for an organized and detail-oriented professional looking to build a career in legal accounting and law firm operations.
The Billing & Collections Specialist will assist with client billing, collections, accounts receivable management, and related administrative functions. The ideal candidate is customer-service oriented, comfortable working with attorneys and clients, and able to manage multiple priorities in a fast-paced professional environment.
Billing & Collections Specialist duties include:
- Assist with the preparation, review, and processing of monthly client invoices.
- Review billing information for accuracy, completeness, and compliance with client billing requirements.
- Coordinate with attorneys, legal assistants, and billing personnel to resolve billing questions and discrepancies.
- Monitor and update billing rates, client information, and matter details within the firm’s billing system.
- Support electronic billing submissions and resolve billing rejections as needed.
- Monitor aging accounts receivable and assist with collection efforts.
- Prepare and distribute client statements and past-due notices.
- Communicate with clients regarding outstanding balances in a professional and courteous manner.
- Maintain detailed notes regarding collection activities and payment commitments.
- Work with attorneys and management to identify and resolve collection issues.
- Assist with payment processing and application of client payments.
- Generate accounts receivable and collections reports.
- Assist with month-end and year-end billing and collections activities.
- Maintain accurate client and matter records.
- Support special projects and other accounting or finance-related duties as assigned.
Qualified Billing Specialists should have:
- 3-5 years of billing, collections, accounts receivable, accounting, or administrative experience.
- Law firm or professional services experience preferred but not required.
- Experience with legal billing systems or accounting software (Aderant).
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and exercise professionalism.
- Strong customer service mindset and ability to work effectively with attorneys, staff, and clients.
- Proficiency in Microsoft Excel, Outlook, and Word.
- Associate’s degree or equivalent work experience required.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is a plus.
